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SCORES 2.0

SCORES (SEBI Complaint Redress System) 2.0 is the online grievance redressal platform established by the Securities and Exchange Board of India (SEBI) to facilitate the lodging and monitoring of investor complaints against regulated entities.Investors are encouraged to first approach CandleSignals for resolution of their grievance. If the grievance remains unresolved or the investor is not satisfied with the resolution, a complaint may be lodged through the SCORES 2.0 platform, subject to the applicable SEBI guidelines.

  • Version: 1.0
  • Effective From: 1st July 2026

Regulatory & Compliance Library

Access all regulatory disclosures, investor information, grievance mechanisms, statutory policies and accessibility documents published by CandleSignals.

Registration & Disclosures

Investor Grievance Redressal

Documents & Policies

Accessibility

1. What is SCORES 2.0?

SCORES (SEBI Complaint Redress System) 2.0 is SEBI’s online platform for receiving, processing and monitoring investor complaints against SEBI-regulated intermediaries.

The platform enables investors to submit complaints electronically, track the status of their complaints and receive updates regarding their resolution. It also provides a structured mechanism for escalation where required, in accordance with SEBI’s grievance redressal framework.

2. When should an investor use SCORES?

Investors may consider using SCORES 2.0 if:

3. Before lodging a complaint

Before approaching SEBI through SCORES 2.0, investors are encouraged to:

4. How to access SCORES 2.0

Investors may access the SCORES 2.0 platform through the official SEBI website.

5. Additional Resources

Links to:

Important Regulatory Notice

SCORES 2.0 is administered by the Securities and Exchange Board of India (SEBI). Submission of a complaint through SCORES does not automatically imply acceptance of the complaint or guarantee any particular outcome. Complaints are processed in accordance with the applicable provisions of the SEBI Act, the SEBI (Research Analysts) Regulations, 2014 and other applicable regulatory requirements.

Investors are encouraged to first seek resolution directly from CandleSignals before escalating the matter through the SCORES 2.0 platform.