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  • support@candlesignals.com
  • Motinagar, Hyderabad, Telangana

Fee Policy

This Fee Policy sets out the fees, payment terms, billing practices, subscription validity, renewal process, taxes, refunds and other charges applicable to the research services provided by CandleSignals, the research services brand of B-CUBE Consulting Private Limited.The same Fee Policy is presented to clients through the CandleSignals eKYC and onboarding portal and forms an integral part of the Research Analyst Services Agreement.

Estimated reading time: 20–25 minutes

ParticularDetails
DocumentFee Policy
Version1.0
Effective Date1st July 2026
Last Reviewed21 July 2026
Applicable ToAll clients availing research services
Regulatory FrameworkSEBI (Research Analysts) Regulations, 2014

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1. PURPOSE

This Fee Policy sets out the principles governing fees charged by B-CUBE Consulting Private Limited (“Research Analyst” or “Company”) for Research Analyst Services provided to clients.

This Policy shall be read together with the:

  • Most Important Terms & Conditions (MITC);
  • Research Analyst Services Agreement;
  • Risk Disclosure Document (RDD);
  • DPDP Consent & Privacy Notice;
  • Client Onboarding & KYC Form;
  • Client Consent & Acceptance Form; and
  • Other applicable onboarding and compliance documents.

2. APPLICABILITY

This Policy applies to all clients availing Research Analyst Services from the Company.

3. FEE STRUCTURE

The Company may offer one or more subscription plans, research services, products, service packages, educational offerings, model portfolio services, market alerts, or other research offerings from time to time.

The details of applicable fees, subscription periods, service inclusions, taxes, payment terms, and other relevant information shall be disclosed through one or more of the following:

  • Official website;
  • Client portal;
  • Subscription selection page;
  • Fee schedule displayed at the time of purchase;
  • Invoice;
  • Payment page;
  • Order confirmation page; or
  • Other official communication issued by the Company.

The fee applicable to a Client shall be the fee accepted by the Client at the time of subscription.

4. REGULATORY COMPLIANCE

The Company shall charge fees in accordance with applicable laws, regulations, circulars, directions, and guidelines issued by SEBI and other competent authorities from time to time.

Where regulatory fee limits are prescribed, such limits shall prevail over any contrary provision.

The Client acknowledges that fee limits prescribed by SEBI may apply at an individual level, family level, or such other level as may be prescribed from time to time.

The Client agrees to provide declarations, supporting information, and documentation required by the Company for compliance with such limits.

5. TAXES

All fees are exclusive of applicable taxes unless expressly stated otherwise.

Goods and Services Tax (GST) and any other applicable statutory levies shall be charged separately and shall be payable by the Client.

GST shall be charged at rates prevailing on the date of invoicing.

6. MODE OF PAYMENT

Fees may be paid through any payment mode approved by the Company, including:

  • UPI;
  • Net Banking;
  • Debit Cards;
  • Credit Cards;
  • Razorpay;
  • Payment Aggregators;
  • Payment Gateways;
  • Bank Transfers; or
  • Other approved electronic payment methods.

 

The Company may refuse or reject any payment mode not approved by it.

The Company may utilize third-party payment gateways, payment aggregators, and payment processing service providers for fee collection.

The Company shall not be responsible for delays, outages, technical failures, transaction interruptions, payment failures, or service disruptions attributable to third-party payment service providers.

7. SERVICE ACTIVATION

Access to Research Analyst Services shall commence only after:

  • Successful receipt of payment;
  • Completion of onboarding requirements;
  • Completion of KYC requirements (where applicable);
  • Acceptance of mandatory onboarding documents;
  • Completion of verification processes; and
  • Approval by the Company.

The Company reserves the right to defer activation until all compliance requirements are satisfied.

8. INVOICING

Upon successful receipt of fees, the Company may issue:

  • Invoice;
  • Tax Invoice;
  • Receipt;
  • Payment Confirmation; or
  • Other acknowledgement in electronic form.

Electronic records shall constitute valid proof of payment.

9. REJECTION OF ONBOARDING

The Company reserves the right to reject onboarding applications or decline services in accordance with:

  • Applicable laws;
  • Regulatory requirements;
  • Internal compliance policies;
  • Risk management policies; or
  • Other lawful business considerations.

In such cases, fees shall be handled in accordance with applicable regulations, contractual provisions, and refund policies.

10. SUBSCRIPTION NON-TRANSFERABILITY

Subscriptions and services are personal to the subscribing Client.

A subscription may not be:

  • Assigned;
  • Shared;
  • Transferred;
  • Resold;
  • Sublicensed; or
  • Made available to third parties

without the prior written consent of the Company.

Unauthorized sharing or redistribution may result in suspension or termination of services.

11. REFUND POLICY

Refunds, if applicable, shall be governed by:

  • Applicable SEBI regulations;
  • Most Important Terms & Conditions (MITC);
  • Research Analyst Services Agreement;
  • Applicable contractual provisions; and
  • Refund policies communicated by the Company.

 

No refund shall be available merely because:

  • A recommendation did not achieve expected results;
  • Market conditions changed;
  • A Client did not act upon recommendations;
  • A Client disagreed with research views;
  • Investments resulted in losses; or
  • Expected profits were not achieved.

 

Refund requests shall be processed strictly in accordance with applicable regulatory requirements and contractual terms.

Where refunds are applicable, refunds shall be processed within a reasonable period after verification and completion of applicable formalities, subject to applicable laws and regulations.

12. FEE REVISIONS

The Company may revise its fee structure from time to time.

Any revised fee shall apply prospectively and shall not affect fees already paid for an active subscription period unless otherwise agreed, disclosed, or permitted under applicable regulations.

13. NON-PAYMENT OF FEES

The Company may suspend, restrict, discontinue, or refuse services in the event of:

  • Non-payment of fees;
  • Failed payments;
  • Payment reversals;
  • Chargebacks;
  • Fraudulent transactions;
  • Regulatory concerns; or
  • Violation of applicable contractual terms.

14. NO ASSURANCE OF RETURNS

Fees are charged for Research Analyst Services and not for investment performance.

Payment of fees does not create any assurance, guarantee, warranty, or expectation of:

  • Profits;
  • Returns;
  • Capital protection;
  • Achievement of investment objectives; or
  • Any specific investment outcome.

 

Fees are not linked to profits, returns, gains, portfolio value, investment performance, or investment outcomes.

15. RECORD RETENTION

The Company may maintain records relating to:

  • Fees;
  • Invoices;
  • Payments;
  • Refunds;
  • Communications; and
  • Related documentation

for periods prescribed under applicable laws, regulations, and internal compliance policies.

16. FEE RELATED QUERIES

Any queries regarding:

  • Fees;
  • Payments;
  • Invoices;
  • Refunds;
  • Subscription charges; or
  • Billing matters

may be addressed to:

Email: support@b-cube.in
Website: www.b-cube.in
Mobile: +91 7680990163

The Company may update contact details from time to time through official communication channels.

17. AMENDMENTS

This Fee Policy may be amended, modified, updated, or replaced from time to time.

The latest version shall be made available through the Company’s official communication channels and shall supersede previous versions.

18. CLIENT ACKNOWLEDGEMENT

By subscribing to any Research Analyst Service, the Client acknowledges that:

  1. The applicable fees have been disclosed prior to subscription.
  2. The Client has understood the fee structure.
  3. The Client agrees to pay applicable fees and taxes.
  4. The Client has reviewed and accepted the refund provisions applicable to the service.
  5. The Client understands that payment of fees does not guarantee any investment outcome.
  6. The Client understands that regulatory fee limits may apply and agrees to provide information required for compliance.
  7. The Client understands that fees are charged for Research Analyst Services and not for investment performance.
  8. The Client acknowledges that refunds shall be governed by applicable regulations and contractual provisions.

Note: This page is published for transparency and investor reference. Clients subscribe to CandleSignals research services only after completing the electronic onboarding process on the CandleSignals eKYC platform, where acceptance of this Agreement and other applicable regulatory documents is obtained electronically.